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Terms of Service

Last updated: June 2025

Welcome to Items On Hand. These Terms of Service ("Terms") govern your use of our inventory management service located at itemsonhand.com (the "Service") operated by Items On Hand ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

1. Acceptance of Terms

By creating an account and using Items On Hand, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Account Registration

  • You must be at least 18 years old to use this Service
  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account and password
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account

3. Permitted Use

Items On Hand is designed for legitimate inventory management purposes. You agree to use the Service only for:

  • Managing personal or business inventory
  • Tracking items and their locations
  • Conducting stock takes and audits
  • Collaborating with team members in your organization

4. Prohibited Use

You agree NOT to use the Service to:

  • Violate any laws or regulations
  • Infringe upon the rights of others
  • Upload malicious code or interfere with the Service
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any illegal or unauthorized purpose
  • Upload content that is offensive, harmful, or inappropriate
  • Resell or redistribute the Service without permission

5. User Content

Our Service allows you to upload, store, and share content such as photos and inventory data ("User Content"). You retain ownership of your User Content. However, by uploading content to Items On Hand, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and process your content solely for the purpose of providing the Service.

You are responsible for ensuring you have the right to upload any content to our Service.

6. AI Processing

Items On Hand uses artificial intelligence to analyze uploaded photos and identify inventory items. By using this feature, you acknowledge that:

  • AI detection may not be 100% accurate
  • You should verify all AI-detected items
  • We are not responsible for errors in AI detection
  • Your images may be processed by third-party AI services

7. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

8. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Items On Hand and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks may not be used in connection with any product or service without our prior written consent.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ITEMS ON HAND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms will be resolved in the courts of the United States.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Items On Hand
Email: support@itemsonhand.com
Website: https://www.itemsonhand.com